Privacy Policy - Gardeners Shepherds Bush

Introduction

Welcome to Gardeners Shepherds Bush. We prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your information when you engage with our services.

Information We Collect

Personal Data

We may collect personally identifiable information that you provide directly to us. This includes:

Name
Email Address
Phone Number
Mailing Address
Payment Information

Usage Data

In addition to personal data, we collect information on how our services are accessed and used. This Usage Data includes:

IP address
Browser type and version
Pages visited
Time and date of your visit
Time spent on pages
Other diagnostic data

How We Use Your Information

Your information is utilized for various purposes to enhance your experience with Gardeners Shepherds Bush:

Providing Services: To perform and deliver our gardening services effectively.
Customer Support: To respond to your inquiries and provide assistance.
Personalization: To tailor our services and communications to your preferences.
Payment Processing: To handle transactions securely and efficiently.
Communications: To send updates, promotions, and important information regarding our services.
Improvement: To analyze usage patterns and improve our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our policies.

Data Protection Rights

You have several rights concerning your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request correction of inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can request that we limit the processing of your data.
Data Portability: You can request to receive your data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes.

To exercise these rights, please contact us through the appropriate channels as outlined in our communication policies.

Cookies

Gardeners Shepherds Bush uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

Session Cookies: These are temporary cookies that remain in your browser until you leave our website.
Persistent Cookies: These remain on your device for a set period or until you delete them.
Third-Party Cookies: These are set by external services, such as analytics providers.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer.

Third-Party Services

We may engage third-party companies to perform services on our behalf, including payment processing, data analysis, and marketing assistance. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payment Processors: Services like PayPal and Stripe manage our financial transactions securely.
Analytics Providers: Tools like Google Analytics help us understand website traffic and user behavior.
Marketing Partners: Assist in promoting our services through various channels.

Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete it promptly.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, access controls, and secure data storage solutions to protect against unauthorized access, alteration, disclosure, or destruction of your data.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data remains protected.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. It is recommended to review this policy regularly to stay informed about how we are protecting your information.

By continuing to use our services after those changes become effective, you agree to the updated Privacy Policy.

Your Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.